1. Introduction Welcome to BankBrain Technologies Inc. ("we", "our", "us"). We are committed to protecting the privacy and confidentiality of the personal information of our customers, survey participants, and users. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable laws.
2. Information We Collect 2.1. Personal Information When you participate in our survey, we may collect the following personal information: - Name - Email address - Phone number - Country of residence - Company name - Responses to survey questions
2.2. Non-Personal Information We may also collect non-personal information that cannot be used to identify you, such as: - Browser type - Device type - IP address - Aggregate survey results
3. How We Use Your Information 3.1. Purpose of Collection We collect your personal information for the following purposes: - To analyze survey results and understand customer preferences and needs. - To communicate with you regarding your survey participation and any follow-up questions. - To improve our products, services, and customer experience.
3.2. Legal Basis for Processing We collect and process your personal information based on your consent when you voluntarily participate in our survey.
4. Disclosure of Your Information 4.1. Third-Party Service Providers We may share your personal information with trusted third-party service providers who assist us in conducting the survey and analyzing the results. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.2. Legal Requirements We may disclose your personal information if required to do so by law or in response to valid legal processes, such as a court order, subpoena, or government investigation.
5. Data Security We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include: - Encryption of data during transmission and storage. - Access controls to limit access to personal information to authorized personnel only. - Regular security assessments and updates to our systems.
6. Retention of Information We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights Under PIPEDA, you have the following rights regarding your personal information: - Access: You can request access to the personal information we hold about you. - Correction: You can request corrections to any inaccurate or incomplete personal information. - Withdrawal of Consent: You can withdraw your consent for us to use your personal information at any time. - Complaints: You can file a complaint with the Office of the Privacy Commissioner of Canada if you believe we are not complying with PIPEDA. To exercise any of these rights, please contact us using the contact information provided below.
8. International Data Transfers Your personal information may be transferred to, and stored in, countries outside of Canada that have different data protection laws. In such cases, we will ensure that appropriate safeguards are in place to protect your information.
9. Children's PrivacyOur survey is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
10. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Effective Date" at the top of this policy and provide notice through appropriate channels. We encourage you to review this Privacy Policy periodically.
11. Contact UsIf you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: BankBrain Technologies Inc. 1720 11 St. SWUnit 16 Calgary, Alberta, CanadaT2T 3L6 Email: hello@bank-brain.com Phone: 403-586-8899
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